Frequently Asked Questions

Is this service really for free?

Yes it is! You can build your website at chosen subdomain.tigrimigri.com for free.

How do I signup?

Click here to signup.

Make sure you fill in all fields (including the Captcha) and tick on (Accept & Read TOS). After you click on submit an verification link is sent to your e-mail address with subject Verify your e-mail address. You have to click on the link to verify your e-mail address.

Check your inbox again. You received an e-mail with subject Login information tigrimigri.com Your username / password and the url to login to the control panel is in the e-mail.

The control panel url is https://freehost.tigrimigri.com:2031

If you do not receive our e-mails make sure to whitelist no-reply@tigrimigri.com or whitelist our domainname tigrimigri.com in your e-mail / webmail program.

Do you provide an autoinstaller for scripts ( Wordpress / Joomla etc ) ..?

Yes. You can install Wordpress / Joomla and many other (+320) scripts in a few mouseclicks by using the Softaculous auto installer.

Can I use FTP to transfer my website files to the webserver?

Yes you can! You can use any FTP client to up / download your files.

The host name is: freehost.tigrimigri.com .

The username and password are in the e-mail sent to you after signing up.

Make sure you upload your files to the directory public_html.

Can I set up Cron Jobs?

Yes, after you are logged into your control panel you can set up a cron job to schedule a command at a chosen interval in a few mouse clicks

Click CWP Settings => Crontab . The command is /usr/local/bin/php [path to your php file] . So assume your username is crontest and the php file you want to execute is test.php which resides in the map /home/crontest/public-html.
the command line is /usr/local/bin/php /home/crontest/public_html/test.php

Where is the location of the MySQL server?

You can use localhost as location of the MySQL server

Can I use e-mail?

Sorry it is not possible yet to sent / receive e-mail through our server.

How can I login to my Control Panel?

Surf to https://freehost.tigrimigri.com:2031

Can I make Backups?

Yes you can use the backup function of the Control Panel, or the backup function of Softaculous

How do I enable PHP 7 / PHP 5.5 / PHP 5.4
Enabling PHP 7

Edit the .htaccess file in your public_html directory with a text editor

Remove all code and Insert the following code for php 7

AddHandler application/x-httpd-php7 .php

Save the file without any extension and upload it to the map public_html of your webspace


Enabling PHP 5.5

Edit the .htaccess file in your public_html directory with a text editor

Remove all code and Insert the following code for php 5.5

AddHandler application/x-httpd-php55 .php

Save the file without any extension and upload it to the map public_html of your webspace


Enabling PHP 5.4

Remove the .htaccess file in your public_html directory

Insert the following code for php 5.4

AddHandler application/x-httpd-php54 .php

Save the file without any extension and upload it to the map public_html of your webspace


NOTE:

The Centos Web Panel will by default display the standard installed php 5.6 version even after you changed your .htaccess file. Do not worry if you done it right you changed the PHP version of your site.

You can check the PHP version of your site by creating a phpinfo.php file and upload it into your public_html directory. See http://php.net/manual/en/function.phpinfo.php for the code.



Where is Softaculous?

Softaculous is listed under the section File Management and Script Installers.


File and Folder permissions.

You have to set files permission 644 (read write - read - read ) and folders permission 755 (read write execute - read execute - read execute)

Do not set folders / files permission 777 as this will NOT work.


I want to use my own domain name.

That is possible login to the control panel and click Domains

Add your domain name

Login to your domain registrar and surf to the DNS editor

Point the DNS A record www.[yourdomain.ext] to ip-address 94.23.147.18

Point the DNS A record [yourdomain.ext] to ip-address 94.23.147.18

It can take up to 24 hours until the DNS records change propogates.

I get an internal server error surfing to my sub domain.

Internal server error can have many reasons.

Most likely the permissions of the directories / folders and files you uploaded or unzipped are wrong.

You can set files permission 644 (read write - read - read ) and folders permission 755 (read write execute - read execute -read execute

Do NOT set folders / files permission 777 as this will not work and generate an internal server error.

You can contact support if you see an internal server error

, mention your username and the link to reproduce the internal server error.

My account is not working!

You can contact support to resolve the issue.

Something is not working as expected!

That can happen sometimes. contact support mention your username and the error you see.

Give as much information as possible. (it will help solving it). Support will then check and resolve the issue for you. (if possible)


The register form is not working. I see Proxy access not allowed ?

We do not accept signups if you use a proxy server to connect to the internet. We do that to prevent abuse.

Solution is to use your real ip address to signup


The mysql username I created is not working?

We are working on resolving this issue. Due to the long username / subdomainname you have chosen (16 characters or more) this is not working as expected

Solution: contact support or create a new account with a shorter user / subdomain name and create the mysql database / user with your new account and use the data (db / user name / password in the config file of the first (16 characters) account


I do not like the current file manager can I install an other one?

Yes you can install eXtplorer File Manager. Login to the control Panel. Click CWP settings => Addons and install eXtplorer File Manager

Remember the password or copy and paste it in a text document for future reference. The username is always admin.

After installation you can find Extplorer FMG under the File Management and Script Installers section.

Can I use SSL / a SSL certificate?

You can request a FREE Lets Encrypt SSL certificate for your subdomain.tigrimigri.com through our contact form

Mention your user name / subdomain name.

What is the reason for the coffee beans background @ tigrimigri.com ?

@ Tigrimigri we like coffee. :)

bofh mug
Support

E-mail : support@tigrimigri.com
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Server Specs
Linux Server
Centos Web Panel
PHP 5.4 / 5.5 / 5.6 / 7
MariaDB 10
Apache 2